Shipping & Returns
Shipping & Delivery
We provide a free shipping service. Most of the items qualify for our Free Shipping offer in the U.S and other countries. Orders shipping to the lower 48 states. Our Free shipping offer is excluded on Alaska, Hawaii, APO, FPO, DPO, and countries and territories which not sold.
Estimated Time of Arrival
Our items generally leave our warehouse within 2-3 business days unless specified. In-stock items are typically delivered within 5-7 business days. If it is a pre-order item, a specific delivery time cannot be provided. Please contact customer service for the latest order status.
Note: Usually 5-7 business days for delivery. Due to COVID-19, some might take 7-15 business days for delivery.
Due to the novel coronavirus (COVID-19), which has affected logistics in some controlled areas, logistics delivery times may deviate from estimated times. Actual shipping and delivery times may be delayed. We apologize for any inconvenience caused.
UPS, USPS, FedEx.
Returns & Refunds
*We cannot cancel the order if the product is already shipped out.
We accept the return of products. Customers have the right to apply for a return within 30 days after product delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You must contact Regina by email: firstname.lastname@example.org to get a return shipping label.
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If the consumer causes the return, the consumer should be responsible for the shipping fee.
If due to our reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason.
No restocking fee is to be charged to the consumers for the return of a product.